FREQUENTLY ASKED QUESTIONS


FAQ Table of Contents

  1. What should I wear during my massage?
  2. How long before my session should I arrive?
  3. Should I drink water before and after my massage?
  4. Will the massage hurt?
  5. Will I be cold during my massage?
  6. What is a full body massage?
  7. Do I need to shower before or after my massage?
  8. How about my current health?
  9. Can a child receive a massage?
  10. Proper Massage Etiquette

What should I wear during my massage?

Most people either leave their undergarments on or off depending on their level of comfort. Regardless of how clothed you are during your session, the only portion of your body that will be exposed is the one being worked on.

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How long before my session should I arrive?

You should arrive no later than 5-10 minutes prior to your session to ensure a timely start. Therapists generally have 15 minutes in between sessions and they must start and end sessions on time so that they can be ready for their next appointment.

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Should I drink water before and after my massage?

Yes. Before your session you should only drink moderate amounts of water so that you can be comfortable while in session with no immediate need to go to the rest room. After your session, you should drink plenty of fluids as water aids in the removal of toxins from your system.

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Will the massage hurt?

The pressure applied during your massage can be as light or as deep as you are comfortable with. In order to ensure that you are getting the pressure you need, communication between you and your therapist is essential during your session as it will enable your therapist to apply the adequate amount of pressure.

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Will I be cold during my massage?

The temperature at the spa is kept between 70 & 75 degrees Fahrenheit. In order to keep you comfortable, the therapists have access to:

  • Hot packs
  • Sheets and towels
  • Therapy room heaters
  • Electric blankets
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What is a full body massage?

A full body massage consists of work on your scalp, face, neck, shoulders, back, gluteus, legs and feet (the work is not done in this order.) Generally speaking, 90 minutes need to be allocated for a full body massage as it will allow the therapist to devote enough time to all areas of your body. If there are certain areas of your body that you rather leave untouched, please advise your therapist.

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Do I need to shower before or after my session?

While a shower prior to your massage would be a good idea for hygiene reasons, it is not a requirement. Massage therapists generally use water based creams which will leave your skin feeling smooth, not oily. Therefore, a shower after your massage is not necessary.

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How about my current health?

As part of your therapeutic massage treatment, it is critical that you disclose any and all health conditions you may have to your therapist. While some conditions may seem minor to you, the condition could be exacerbated by massage. Even if you get therapeutic massages on a regular basis, you need to disclose any old/new health conditions to your therapist.

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Can a child receive a massage?

Yes. Children can benefit from massage and we recommend a 60 minute session. Some of our clients reward their children with a massage for a good report card, good behavior, etc. Massage helps with muscular growing pains and encourages good posture. It is also a wonderful tool for helping a child "become more in touch with their body" and good health practices. Body Conscious requires that children under the age of 18 are accompanied by an adult relative or guardian who must be present in the therapy room during the massage.

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Proper Massage Etiquette

Checking in & out:  Before starting your session, the therapist will discuss with you what you kind of massage work you are interested in receiving. Based on your input, the therapist will customize the massage to suit your needs. Once the type of work has been determined, the therapist will walk you into your therapy room and provide you with instructions as to how to lay on the table. The therapist will give you a few minutes to get undressed/comfortable. Before going back in the room, the therapist will knock on the door to ensure you are ready. When the session is over, the therapist will leave the therapy room so that you can get dressed and ready to go. Generally speaking, you should be ready within 5-10 minutes after your session is over.

Talking During Session:  While in session, it is best to keep communications between the client and therapist only for consultation/indication purposes (i.e. to apply less/more pressure, use more towels, etc.) In this manner, you'll be able to relax and forget about everything else.

Tipping:  Just as other businesses within the hospitality industry, it is customary, but not required, for clients to leave tips. Generally speaking, clients leave between 12-20% of the value of the service.

Follow Up:  A few days after your session, your therapist will follow up with you to see how the massage treatment has worked for you and answer any questions you may have.

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