LATE & CANCELLATION POLICY
Body Conscious' Massage Therapists are very happy to accommodate your busy schedule and adjust to your needs. Because of their flexibility, it is only reasonable to expect our clients to show up on time and if the client needs to cancel, the client cancels with a 24 hour notice. Otherwise, the therapist ends up being late for their next appointment or most likely loses business if the client does not show up as they could have booked another client. With this in mind, Body Conscious' Late & Cancellation Policies are as follows:
If the client is late, the appointment will start ASAP and the appointment will end at the originally scheduled time. If the therapist does not have another appointment following your session, the therapist can extend the end time to provide you with the full length of the session. If the therapist does have a session after yours, the appointment will end as scheduled and you will be charged for the full amount of the session.
If the client cancels 24 hours ahead of the appointment, there will be no charge. If the client cancels within less than 24 hours, the client will be charged 100% of the full amount of the session.